Develop and retain your people through mentoring.
“I've been part of the Otolo mentorship program for several months now, and I must say it has been an incredibly enriching experience. The mentors are highly knowledgeable and supportive, providing valuable insights and guidance that have helped me grow both personally and professionally. The program's structured approach and regular interactions have kept me motivated and on track toward my goals. I highly recommend the Otolo mentorship program to anyone seeking meaningful mentorship and growth opportunities. It's been a game-changer for me”
Saffy, Turtle Bay | Oct, 2023
Did you know that over 74% of hospitality employees want a mentor but only 20% of companies offer this as a benefit?*
Our mentoring programmes are specifically designed to help guide and inspire individuals towards successful careers in hospitality and at the same time increase your staff retention and position you as an employer of choice.
Mentor Metrics
Out of the first cohort of mentees
through the programme...
Mentee Success Stories
Our
Programmes
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Hospitality Community Mentoring
Otolo’s community of expert mentors are available to give their time to help develop individuals towards a successful and exciting career in hospitality.
Community Mentoring is when we give businesses access to our community of Otolo Mentors. Businesses can sign-up their employees to enrol on the programme.
What’s included:
Access to Otolo’s mentoring community and to a global pool of Otolo mentors
Communication strategy and marketing collateral for internal communication
Mentor matching based on experience, job sector and skill set
3-hours of professional coaching (Philosophy, Purpose, & Practice)
Mentee induction to help set goals and achieve more
Programme review, reporting and evaluation
Access to resources – insights, hospitality news and events
Otolo Mentoring Certificate
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In-house Mentoring
Our bespoke in-house mentoring programmes are created based on your needs using Otolo’s expertise and digital mentoring platform.
What’s included:
Bespoke set-up of mentoring within your business
Enhanced match-making facilities based on specific individuals’ job roles, experience and skill sets
Access to the Otolo Mentor Academy to train your team to become great mentors
Mentee Induction to help set goals and achieve more
Programme review, reporting and evaluations
3 hours of professional coaching (Philosophy, Purpose & Practice)
Communication strategy and marketing collateral for internal communication
Access to resources - insights, hospitality news and events
Meet some of the Otolo Hospitality Mentors
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Chanelle Gale
Regional Sales Director at the Dorchester Collection
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![Nicola Harrison]()
Nicola Harrison
Co-Owner of Albacore
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James Carman
HR and Business Consultant at 365 People Support
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Rie Lorentzen
Head of Food at Ole & Steen
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Arianna Cerchi
HR at ETM Group
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![Melissa Stoman]()
Melissa Stoman
Operational Task Force at Accor
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![Dominic Naylor]()
Dominic Naylor
Head of Recruitment at Tortilla Mexican Grill plc
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![Milly Gregory]()
Milly Gregory
Business Mentor and Career Coach at the Dalston Studio
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![Cat Pengelley]()
Cat Pengelley
Leisure Sales Manager for Mandarin Oriental Exclusive Homes
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![Mike Stocks]()
Mike Stocks
Hospitality Consultant
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![Ylenia Taltavull]()
Ylenia Taltavull
Senior Operations Manager UK of Sonder
Otolo Mentor Academy
The Academy is where we host our mentor training to help promote the culture and development within your business. You can demonstrate commitment to the growth of your people and teams by investing in mentor training.
Types of Mentoring
Reverse Mentoring
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Reverse mentoring pairs more experienced employees with younger and less experienced newbies in the organisation. The younger employee acts as a mentor, sharing their knowledge and providing insight into the employee experiences within the company.
Career Mentoring
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A traditional one-on-one arrangement that focuses on career development and progression. This method showcases that the company is invested in their employees and wants to expand growth and career progression opportunities.
Return to Work Mentoring
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Returning to work after maternity, paternity, a career break or long-term ill health can be tough. Having a return-to-work mentor is a great way to provide individual support. Topics that a mentor could support with include balancing childcare, balancing eldercare, help with relocating, support with health, and so much more.
A Buddy Programme
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A buddy programme is an effective way to increase new hire retention and is suitable for new starters. It's a method where a newer employee is partnered with a mentor who is a longer-term member to share knowledge. It's crucial for underrepresented employees to feel valued and appreciated within the organisation at an early stage. This specific type of mentoring can help form workplace relationships, increase engagement and build a strong company culture.
Inclusivity and Diversity Mentoring
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This type of mentoring can help to break down barriers and promote greater inclusivity by providing opportunities for individuals from underrepresented groups to access resources, networks, and professional development opportunities. The mentor can provide guidance on navigating workplace or societal biases, offer insight on how to advocate for oneself and help the mentee build a strong professional network.
Peer-to-Peer Mentoring
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This mentoring is a great way to build your professional skillset with a peer in your organisation or a different organisation that is at a similar stage in their journey as you. In this mentoring, each person shares their strengths. Mentors will have hospitality experience and relate well due to similarities.
