Never stop learning with Otolo

Powered by industry experts our programme will allow you to unlock your curiosity and various career pathways within hospitality. You will have the opportunity to take ownership of your professional development, including increasing your employability, gain further recognised qualifications, build strong networking connections and advance yourself for future promotions.

This course programme lasts up to 6 months.

💡 What you’ll learn in our Masterclass

✔️ Customer experience: brand values and customer journey

✔️ Brand awareness: how to create experiences that are brand aligned

✔️ Conflict resolution: how to handle difficult situations

✔️ Resilience tools: how to prioritise and focus in your role

✔️ Communication: understanding different communication styles

🤝 Led by live coaching and mentoring sessions

✔️ 1 hour of accredited coaching per month (worth over £500)

✔️ 1 hour of expert mentoring per month, matched perfectly to your needs

✔️ 1 hour of speed mentoring per month, including networking with global hospitality professionals

🎁 Other benefits

✔️ Free access to our global hospitality community

✔️ Free access to our events

✔️ Free access to our industry insight

✔️ 1 years worth of TIP Hospitality membership giving you offers and discounts

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