A place for everyone in hospitality, curated by people in hospitality.
We created Otolo as a place for everyone passionate about hospitality to reach their full potential within the industry. Through global community-learning, insight, mentoring, events and courses we believe you can thrive and create a long-term career pathway, no matter who you are, your level or your background.
The Otolo team came together during the crisis, but the seeds were planted in the years before as we pursued our own careers in hotels, events, dining, start-ups and tech.
“Our mission is clearer than ever – hospitality is a globally critical industry, accounting for 1 in 10 jobs. Many people aren’t attracted to the industry or are considering leaving, with only 1 in 5 considering a career within the sector.
By gathering, curating and sharing the expertise of leaders, mentors and passionate hospitality people we offer a more innovative and inclusive industry, helping to develop and support everyone.”
– James Lemon, Founder & CEO
A place for everyone in hospitality, curated by people in hospitality.
We created Otolo as a place for everyone passionate about hospitality to reach their full potential within the industry. Through global community-learning, insight, mentoring, events and CPD accredited courses we believe you can thrive and create a long-term career pathway, no matter who you are, your level or your background.
The Otolo team came together because of the covid-19 crisis, but the seeds were planted in the years before as we pursued our own careers in hotels, events, dining, start-ups and tech.
“Our mission is clearer than ever – hospitality is a globally critical industry, accounting for 1 in 10 jobs. Many people aren’t attracted to the industry or are considering leaving, with only 1 in 5 considering a career within the sector. By gathering, curating and sharing the expertise of leaders, mentors and passionate hospitality people we offer a more innovative and inclusive industry, helping to develop and support everyone.”
– James Lemon, Founder & CEO
Our Team
A passionate team of hospitality professionals with over 60 years experience between us.
Chris Fletcher
DirectorChris has been in the industry all his life working with some of the biggest brands on the planet running operations & managing teams. Chris has held directorships & board level positions.
Kieron Bailey
DirectorKieron has spread the gospel of leadership throughout his career that has spanned some of the biggest brands out there, training, coaching, or just saying it how it is. Kieron loves to enact change.
Robyn Filep
Programme LeadRobyn executes our CPD Hospitality Courses, whilst finding some of the industry's best mentors. Robyn is also a qualified coach.
Marina Kipfer
Project ManagerMarina works with Innovate UK on our funding and grant support, bringing together our projects streams and people for execution.
Want to write for us?
Work in Hospitality with a passion for writing?
Become part of our mission to provide key insight to broaden
knowledge for hospitality professionals around the world.
We’re looking for content ambassadors to contribute their opinion and thoughts on certain hospitality topics. Your contribution will help maintain
real-time insights, enhancing the global focus on building back hospitality.
From opinion pieces to sharing advice and guidance, our knowledge expands from career advice through to thought leadership pieces and insight used by thousands of professionals around the world to super-charge their career
and personal development.