Insights

For Philippe Zrihen, head of Ennismore, Americas, a good lifestyle boutique hotel brand makes you feel cool and like you’re in the middle of something. “It doesn’t matter if you’re 84 or you’re 24, you just feel a certain vibe.” Operating...

There’s some instability in hospitality right now and many challenges but the sector has so much to offer. About 1/8 people leave hospitality every year because there is a lack of development opportunities and inspiration. At Otolo, you can access...

What Otolo learnt from industry experts at EXP101. How can we maintain a healthy work-life balance, and which techniques enhance employee experience within the sector? This January, we had the pleasure of attending the afternoon Managing Wellness in the Workplace, an event organised by events company EXP101 at the vibrant Huckletree Shoreditch in London. We had a fantastic...

[Mentor Stories] At Otolo, we love to hear from our mentors’ stories. Chris Godenir, General Manager of The Peninsula All-Suite Hotel in Cape Town, South Africa, having been recognised for his contribution to Hospitality for his leadership, has met Mpho...

We all know the hospitality industry has had a tough couple of years, but over the years some shining stars have been making a positive and continual impact on shaping the industry. From managing hotels, bars and everything in-between we...

The latest ONS figures showed there are over 1.1 million job openings in the UK, as a result of a huge mindset shift due to the pandemic. The hospitality industry needs to adjust to these changes, as people want more...