Why are people leaving?
The pandemic left around 2million UK hospitality staff furloughed, and many more being made redundant.
During furlough, businesses assumed that they still retained their current staff. But the reality is that a significant part of the furloughed workforce had moved on. People moved from hotels to supermarkets, and from restaurants to delivery drivers. Many businesses did not anticipate this loss of workforce, and this resulted in staff shortages.
The impact of Brexit has been felt by the hospitality sector. Particularly in those areas who rely on European workers (London’s workforce compromised of up to 38.0% EU nationals).
With many Europeans no longer eligible to work in the UK and others leaving, the pool of applicants has significantly fallen. Britain now has almost 1 million fewer non-UK-born residents than 2019, and this does not look like changing any time soon.
The industry appears unstable: the first to close during the pandemic and the last to open. Saturated with zero-hour contracts and low wages, many no longer see any job security in hospitality. Given the difficulties of the previous year, job security is now more important than ever for those seeking new roles.