Otolo Level 2 Hospitality CPD ( * Free in London area )

Otolo Level 2 Hospitality CPD ( * Free in London area )

Regular price
Tax included.

Otolo Level 2 Hospitality CPD

LEVEL 2 PRPGRAMME 

Exploring customer experience and brand awareness • Understanding Conflict resolution • Building resilience through useful tools • Developing communication skills across teams

This course programme lasts up to 6 months.

💡 What you’ll learn in our Masterclass

✔️ Customer experience: brand values and customer journey

✔️ Brand awareness: how to create experiences that are brand aligned

✔️ Conflict resolution: how to handle difficult situations

✔️ Resilience tools: how to prioritise and focus in your role

✔️ Communication: understanding different communication styles

🤝 Led by live coaching and mentoring sessions

✔️ 1 hour of accredited coaching per month (worth over £500)

✔️ 1 hour of expert mentoring per month, matched perfectly to your needs

✔️ 1 hour of speed mentoring per month, including networking with global hospitality professionals

🎁 Other benefits

✔️ Free access to our global hospitality community

✔️ Free access to our events

✔️ Free access to our industry insight

✔️ 1 years worth of TIP Hospitality membership giving you offers and discounts

 

Just purchase via our shop and we will be in touch to discuss next steps.

 

* Based on ESF qualification guidelines