This course programme  lasts up to 6 months.  

💡 What you’ll learn in our Masterclass 

✔️ Customer experience: brand values and customer journey

✔️ Brand awareness: how to create experiences that are brand aligned

✔️ Conflict resolution: how to handle difficult situations

✔️ Resilience tools: how to prioritise and focus in your role 

✔️ Communication: understanding different communication styles

🤝 Led by live coaching and mentoring sessions 

✔️ 1 hour of accredited coaching per month (worth over £500)

✔️ 1 hour of expert mentoring per month, matched perfectly to your needs

✔️ 1 hour of speed mentoring per month, including networking with global hospitality professionals

🎁 Other benefits 

✔️ Free access to our global hospitality community 

✔️ Free access to our events 

✔️ Free access to our industry insight

✔️ 1 years worth of TIP Hospitality membership giving you offers and discounts

Sign up

* indicates required

Please select all the ways you would like to hear from Otolo:

You can unsubscribe at any time by clicking the link in the footer of our emails. For information about our privacy practices, please visit our website.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.

This course lasts up to 6 months.  

💡 What you’ll learn in our Masterclass 

✔️ Customer experience: brand values and customer journey

✔️ Brand awareness: how to create experiences that are brand aligned

✔️ Conflict resolution: how to handle difficult situations

✔️ Resilience tools: how to prioritise and focus in your role 

✔️ Communication: understanding different communication styles

🤝 Led by live coaching and mentoring sessions 

✔️ 1 hour of accredited coaching per month (worth over £500)

✔️ 1 hour of expert mentoring per month, matched perfectly to your needs

✔️ 1 hour of speed mentoring per month, including networking with global hospitality professionals

🎁 Other benefits 

✔️ Free access to our global hospitality community 

✔️ Free access to our events 

✔️ Free access to our industry insight

✔️ 1 years worth of TIP Hospitality membership giving you offers and discounts

This course lasts up to 6 months.    

💡 What you’ll learn in our Masterclass 

✔️ Team performance: how to deliver effective feedback  

✔️ Diversity and inclusion: understanding legislation and unconscious bias  

✔️ Leadership: how to identify and execute your values as a leader

✔️ Leadership styles: understanding your personal leadership style

✔️ Team needs: recognising team members motivation and skills

🤝  Led by live coaching and mentoring sessions

✔️ 1 hour of accredited coaching per month (worth over £500)

✔️ 1 hour of expert mentoring per month, matched perfectly to your needs

✔️ 1 hour of speed mentoring per month, including networking with global hospitality professionals

🎁 Other benefits 

✔️ Free access to our global hospitality community 

✔️ Free access to our events 

✔️ Free access to our industry insight

✔️ 1 years worth of TIP Hospitality membership giving you offers and discounts

Sign up

* indicates required

Please select all the ways you would like to hear from Otolo

You can unsubscribe at any time by clicking the link in the footer of our emails. For information about our privacy practices, please visit our website.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.

Sign up

* indicates required

Please select all the ways you would like to hear from Otolo:

You can unsubscribe at any time by clicking the link in the footer of our emails. For information about our privacy practices, please visit our website.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.

Sign up

* indicates required

Please select all the ways you would like to hear from Otolo

You can unsubscribe at any time by clicking the link in the footer of our emails. For information about our privacy practices, please visit our website.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.

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