7 Ways Soho House Engages And Retains Its Staff In Hospitality

7 Ways Soho House Engages And Retains Its Staff In Hospitality

For 25 years, Soho House members have been at the core of the company’s offerings and values. With 27 Houses in 10 countries, the group projects to open more across Europe, Asia, and North America. What’s the Soho House story? In 1995, founder Nick Jones opened the first House on London’s Greek Street when he was offered the space above his restaurant, Cafe Boheme. At the time you would access the rooms via a small door just around the corner from Cafe Boheme, which inspired him to turn it into a members’ club for the restaurant’s regulars. 

What’s Soho House’s mission? No matter the house or location, the world-renowned private members’ clubhouse chain Soho House takes extra care when it comes to bringing diverse communities of people together. The group has the same approach as its employees, by providing them with all the resources they need to connect, grow, have fun, and make an impact. 

Soho House understands the importance of employee engagement and retention and has adopted a series of concepts to make its people happy by offering competitive compensation packages, enticing and fair global benefits and extensive training to boost its staff’s personal development. For instance, starting this month, according to Boutique Hotelier, Soho House offers 1.5 times the hourly rate for all team members who work from 10 pm until close and gives a £10 contribution towards taxi journeys home to strengthen the safety of its employees. The Otolo team is bringing you the rest of the many advantages to work for Soho House! 

An exciting recruiting campaign 

Have you heard? Soho House is currently hiring for over 250 vacancies across its UK sites. The group of members’ clubs, restaurants and hotels have also introduced attractive, late-night shift rates. Nick Jones’ vision is clear as he told The Telegraph: “What we want is interesting, multicultural, relevant people but with a creative soul about them. There are plenty of those around. We want people who can add to the spirit of what we’re trying to do. The world is constantly changing. It doesn’t matter what job you do if you are interesting – and nice.” 

Addressing racial injustice  


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